Privacy Policy

1. Who We Are

A1 Windows ("we," "us," or "our") is a window and door replacement company located at 3827 Roswell Rd Suite 123, Marietta, GA 30062. This Privacy Policy explains how we collect, use, and protect information you provide when contacting us through our website or by phone.

2. Information We Collect

When you submit a quote request or contact form, we may collect:

• Your full name
• Phone number (including mobile number)
• Email address
• Project details you choose to share

We do not collect payment information through this website.

3. How We Use Your Information

We use your information to:

• Respond to your quote request and answer questions about our services
• Schedule in-home consultations
• Send appointment reminders and follow-up messages related to your project
• Send SMS text messages if you have opted in (see Section 4)

We do not use your information for automated marketing campaigns, and we do not sell your data.

4. SMS Messaging — 10DLC Compliance

By checking the SMS consent box on our contact form, you expressly consent to receive text messages (SMS) from A1 Windows at the mobile number you provide. These messages may include:

• Quote confirmations and appointment scheduling
• Reminders about upcoming or completed appointments
• Responses to questions you send us by text

Message frequency: Varies based on your project and communication needs.

Message and data rates: Standard messaging and data rates from your carrier may apply.

How to opt out: Reply STOP to any SMS message from us at any time to unsubscribe. You will receive a single confirmation message and no further texts will be sent.

How to get help: Reply HELP to any SMS message or contact us at Contact@A1window.com or (678) 999-9998.

Mobile information will not be shared with third parties for marketing purposes. Your phone number is used solely to communicate with you about your window and door project with A1 Windows.

SMS consent is not required as a condition of purchasing any goods or services from us.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers: Third-party tools we use to operate our business (e.g., scheduling software, form processing) — bound by confidentiality agreements and prohibited from using your data for their own purposes.
• Legal requirements: If required by law or to protect the rights and safety of our customers or our business.

We do not share mobile phone numbers or SMS consent data with third parties for marketing purposes under any circumstances.

6. Data Retention

We retain your contact information for as long as needed to complete your project and for a reasonable period afterward for service records. You may request deletion of your data at any time by contacting us (see Section 8).

7. Cookies

This website may use standard browser cookies to improve your experience (e.g., remembering your preferences). We do not use tracking cookies for advertising purposes. You can disable cookies in your browser settings at any time.

8. Your Rights and Contact

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction or deletion of your information
• Opt out of SMS messages at any time by replying STOP
• Opt out of email follow-ups by replying to any email with "Unsubscribe"

To exercise any of these rights, contact us at:

• Email: Contact@A1window.com
• Phone: (678) 999-9998
• Mail: A1 Windows, 3827 Roswell Rd Suite 123, Marietta, GA 30062

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.